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Terms of Use

Last updated January 19, 2026

THESE TERMS CONTAIN A BINDING, INDIVIDUAL ARBITRATION AND CLASS-ACTION WAIVER PROVISION. IF YOU ACCEPT THESE TERMS, YOU AND TRUESPACE AGREE TO RESOLVE DISPUTES IN BINDING, INDIVIDUAL ARBITRATION AND GIVE UP THE RIGHT TO GO TO COURT INDIVIDUALLY OR AS PART OF A CLASS ACTION.

I. Introduction

These Terms of Use are entered into by and between you and TrueSpace, LLC (“TrueSpace,” “Company,” “we,” “us,” or “our”). The following Terms of Use, together with any documents they incorporate by reference (collectively, the “Terms”), govern your access to and use of our website, mobile application, and related services, including truespace.com, app.truespace.com/, and all related websites, subdomains, application tools (including but not limited to Trudy™, TrueSpace’s proprietary conversational AI chatbot that transforms raw operational and performance data into real-time strategic guidance for founders and owners), software, or other services (collectively, the “Platform”), whether as a visitor or a registered user. TrueSpace’s Platform helps business owners build scale-ready companies through data, discipline, and a proven growth framework.

Please read these Terms carefully before you start to use the Platform. By using the Platform or by clicking to accept or agree to the Terms when this option is made available to you, you HEREBY EXPLICITLY accept and agree to be bound and abide by these Terms and our Privacy Policy, which is available at https://app.truespace.com/privacy and is incorporated herein by reference in its entirety.

IF YOU DO NOT AGREE TO THESE TERMS OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE PLATFORM.

This Platform is only offered and available to users who are 18 years of age or older. By using this Platform, you represent and warrant that you are of legal age to form a binding contract with TrueSpace. If you do not meet all of these requirements, you must not access or use the Platform.

II. Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Platform thereafter. Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

These terms were last updated January 19, 2026.

III. Monthly Subscription and Recurring Payment Authorization

By agreeing to these Terms of Use and using the Platform, you hereby explicitly authorize TrueSpace to charge your designated payment method on a recurring monthly basis for the fees specified in the applicable Order Form. Your payment authorization will remain in effect until you cancel your subscription in accordance with the cancellation provisions set forth in these Terms.

You will be charged the monthly subscription fee set forth in your Order Form on the same day each month (the “Billing Date”), beginning on the date you first subscribe to the services. If your Billing Date falls on a day that does not occur in a given month, you will be charged on the last day of that month. All charges are non-refundable except as expressly provided in these Terms or as required by applicable law. You must provide current, complete, and accurate payment information. You authorize us to charge your designated payment method for all fees incurred under your account. If your payment method fails or your account is past due, we may suspend or terminate your access to the Platform. You are responsible for maintaining valid payment information and updating it as necessary.

Your subscription will automatically renew each month unless you cancel prior to your next Billing Date. By agreeing to automatic renewal, you acknowledge that your subscription will continue indefinitely until cancelled, and you authorize us to charge your payment method on a recurring monthly basis without requiring your prior approval for each billing cycle.

We reserve the right to modify our subscription fees upon thirty (30) days’ prior written notice to you. Notice of fee changes will be provided via email to the address associated with your account or through a notification within the Platform. Your continued use of the Platform after the effective date of any fee change constitutes your acceptance of the new fees. If you do not agree to the fee change, you may cancel your subscription before the new fees take effect.

You may cancel your subscription at any time through your account dashboard or by emailing TrueSpace’s customer service at support@truespace.com. Your cancellation will be effective at the end of your current billing cycle, and you will not be charged for subsequent months. You will retain access to the Platform through the end of your paid subscription period. We do not provide refunds or credits for partial months.

All payment processing is conducted through third-party payment processors. By providing your payment information, you agree to the terms and privacy policies of our payment processors. We do not store complete credit card information on our servers as detailed in our Privacy Policy.

IV. Accessing the Platform and Account Security

We reserve the right to remove, withdraw, or change this Platform, and any service or material we provide on the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform, or the entire Platform, to users, including registered users. You must make arrangements for instances in which the Platform is unavailable. We are not responsible for any outages or interruptions from downtime.

To access the Platform or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Platform that all the information you provide on the Platform is accurate, up to date, and complete.

You agree that all information you provide to us, including, but not limited to, through the use of any interactive features on the Platform, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

V. Intellectual Property Rights

The Platform and its contents, features, and functionality (including, but not limited to, use of Trudy™, all information, inputs, prompts, questions, templates, text, displays, images, video, audio, and the methodology, design, selection, and arrangement thereof) are owned by TrueSpace, or its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. TrueSpace retains all rights to use any inputs, prompts, queries, or other data submitted by users to train, improve, and enhance Trudy™ or any other AI models, algorithms, or Platform functionality.

These Terms permit you to use the Platform for its intended use, strictly for your internal business purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as follows:

  • You may temporarily store copies of such materials in RAM incidental to your accessing and viewing the Platform.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, subject to any applicable end user license agreement.

You must not:

  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Platform.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms, your right to use the Platform will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Platform or any content on the Platform is transferred to you, and all rights not expressly granted are reserved by TrueSpace. Any use of the Platform not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

A. Data

TrueSpace may collect and store data, including aggregate or anonymized data and information related to your use of the Platform that is used by TrueSpace, such as to compile statistical and performance information related to the provision and operation of the Platform, and to train, develop, improve, and enhance Trudy™ or any other of its artificial intelligence models, machine learning algorithms, and related technologies (the “Data”). You hereby unconditionally and irrevocably grant to TrueSpace an assignment of all right, title, and interest in and to the Data, including all intellectual property rights relating thereto, and applicable to all Data held by TrueSpace, whether created or acquired by TrueSpace prior to or after your acceptance of these Terms. To the extent any Data cannot be assigned by operation of law or otherwise, you hereby grant to TrueSpace an exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid-up, transferable, and sublicensable license to use, reproduce, modify, create derivative works from, distribute, publicly display, and publicly perform such Data for any purpose, including all intellectual property rights relating thereto, including without limitation the right to use such Data to train, test, refine, and improve Trudy™ or other AI Services and to develop new products, features, and services.

B. Trademarks

The name, logo, related terms, product and service names, designs, and slogans are trademarks and the intellectual property of TrueSpace or its affiliates or licensors. You must not use such marks without the prior written permission of TrueSpace. All other names, logos, product and service names, designs, and slogans on this Platform are the trademarks of their respective owners.

VI. Prohibited Uses

You may use the Platform only for lawful purposes and in accordance with these Terms. You agree not to use the Platform:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or Platform to and from the US or other countries). This application is not designed or intended to collect, store, or transmit Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or any other sensitive information.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate TrueSpace, a TrueSpace employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Platform, or which, as determined by us, may harm TrueSpace or users of the Platform, or expose them to liability.

Additionally, you agree not to:

  • Use the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party’s use of the Platform, including their ability to engage in real time activities through the Platform.
  • Use any robot, spider, crawler, scraper, or other automatic device, process, or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.
  • Use any manual process to monitor or copy any of the material on the Platform, or for any other purpose not expressly authorized in these Terms, without our prior written consent.
  • Use any device, Platform, or routine that interferes with the proper working of the Platform.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, or database connected to the Platform.
  • Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Platform.

VII. User Contributions

The Platform may utilize interactive features (collectively, “Interactive Services”) that allow users to input, post, record, submit, publish, display, store, transmit, or otherwise create documents, videos, content or materials (collectively, “User Contributions”) on or through the Platform. All User Contributions must comply with these Terms.

By creating any User Contribution on the Platform, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material, as well as any data collected by Trudy™ or otherwise provided by you to TrueSpace, for any purpose, including without limitation for training, developing, testing, and improving Trudy™ or any other AI Services and machine learning models. You also grant us the right to utilize artificial intelligence and large language models to use, reproduce, modify, adapt, and create derivative works based on the User Contributions, and to incorporate insights, patterns, or learnings derived from User Contributions into Trudy™ or any other AI models and Platform functionality.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
  • All of your User Contributions do and will comply with these Terms.
  • You understand and acknowledge that you are responsible for the legality of any User Contributions you create, and you, not TrueSpace, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions created by you or any other user of the Platform. We do not represent or warrant to the accuracy or completeness of the User Contributions or derivative works created from the same.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting or submitting any materials on or through the Platform.

YOU WAIVE AND HOLD HARMLESS TRUESPACE AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

We assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section, they are provided AS-IS.

User Contributions must comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Promote sexually explicit or pornographic material
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.

VIII. AI Use and AI-Generated Content

The Platform includes unique and proprietary features powered by artificial intelligence and machine-learning technologies, including TrueSpace’s proprietary AI system known as Trudy™ (collectively, “AI Services”). The AI Services may generate automated responses, text, insights, analyses, recommendations, summaries, forecasts, scores, or other outputs (collectively, “AI-Generated Content”).

AI-Generated Content is produced algorithmically and probabilistically based on available inputs and data sources and is not always reviewed, verified, checked, or curated by a human prior to being made available.

A. No Professional Advice; Informational Use Only

AI-Generated Content is provided solely for informational, experimental, assistive, and analytical purposes. It is not intended to be, and must not be construed as, professional advice, including legal, financial, medical, investment, or other regulated advice.

You acknowledge and agree that AI-Generated Content should not be relied upon as a substitute for independent judgment, professional consultation, or human review.

B. As-Is / No Warranty

AI-GENERATED CONTENT AND THE AI SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUESPACE DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR SUITABILITY FOR ANY PARTICULAR USE OR DECISION-MAKING PURPOSE, AND ANY WARRANTIES THAT AI-GENERATED CONTENT WILL BE FREE FROM ERRORS, DEFECTS, VIRUSES, OR OTHER HARMFUL COMPONENTS.

TRUESPACE MAKES NO REPRESENTATIONS OR GUARANTEES THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, UNBIASED, ERROR-FREE, OR SUITABLE FOR YOUR INTENDED USE. AI-GENERATED CONTENT MAY REFLECT BIASES PRESENT IN TRAINING DATA, MAY PRODUCE INCONSISTENT RESULTS, AND MAY NOT COMPLY WITH APPLICABLE LAWS OR REGULATIONS IN YOUR JURISDICTION.

C. User Responsibility and Risk Allocation

You are solely responsible for how you access, interpret, evaluate, use, and rely on AI-Generated Content and the Platform, and for all decisions, actions, and omissions taken based on or in connection with AI-Generated Content.

You agree that you will not use AI-Generated Content as the sole basis for making decisions of material importance, and you expressly acknowledge and accept that AI-Generated Content may contain errors, omissions, inaccuracies, or reflect limitations or biases inherent in automated systems or underlying data. You further acknowledge that Trudy™ and other AI models may produce outputs that are factually incorrect, misleading, offensive, or inappropriate, and that TrueSpace has no obligation to review, verify, or validate Trudy™’s responses or AI-Generated Content before it is made available to you.

D. Restrictions on Inputs

You agree not to submit, upload, or otherwise input into the Platform or AI Services any information that constitutes protected health information (“PHI”) under HIPAA, or any other sensitive personal information that you are not authorized to disclose or that is prohibited under applicable law, including without limitation: (i) personal data of individuals under the age of 13; (ii) financial account credentials or payment card information; (iii) government-issued identification numbers; (iv) biometric data; (v) information subject to attorney-client privilege or work product protection unless you have obtained all necessary consents and waivers; (vi) trade secrets or confidential information belonging to third parties; or (vii) any data that violates applicable export control laws or economic sanctions regulations.

E. Ownership and Use of AI-Generated Content

Unless expressly stated otherwise in writing, all AI-Generated Content and AI Services are owned by or licensed to TrueSpace and are protected by applicable intellectual property laws. Subject to your compliance with these Terms of Use, TrueSpace grants you a limited, non-exclusive, non-transferable, revocable license to access and use AI-Generated Content solely in connection with your authorized use of the Platform and solely for your internal business purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit AI-Generated Content except as expressly permitted under these Terms. You may not use AI-Generated Content to develop, train, or improve any artificial intelligence, machine learning, or similar technologies outside of the Platform. You may not reverse engineer, decompile, or attempt to extract the underlying algorithms, models, or methodologies used to generate AI-Generated Content.

F. Monitoring and Content Review

If you encounter any content, including AI-Generated Content, that you believe to be inaccurate, inappropriate, harmful, unlawful, or otherwise objectionable, you agree to promptly notify TrueSpace.

TrueSpace reserves the right, but does not assume any obligation, to monitor, review, remove, revise, or restrict access to any AI-Generated Content or user inputs, in whole or in part, at its sole discretion and without notice.

IX. Reliance on Information – INFORMATIONAL ONLY

The information presented on or through the Platform is made available solely for general information purposes and does not constitute legal, financial, healthcare or other advice. We do not warrant the accuracy, completeness, or usefulness of this information, including form documents and templates. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Platform, or by anyone who may be informed of any of its contents.

This Platform may include content provided by third parties. All statements and opinions expressed in these materials, and all articles and content, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of TrueSpace and are provided to you AS-IS. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties. The information, features, and services provided by this Platform are for informational and supportive purposes only and do not constitute medical advice, diagnosis, treatment, or legal advice. No content on this platform should be relied upon as a substitute for consultation with qualified healthcare professionals, legal advisors, or other relevant experts.

All outputs, insights, analyses, recommendations, summaries, forecasts, or other content generated by Trudy™ or any other AI Services, other artificial intelligence or automated tools provided through the Platform (collectively, “AI Outputs”) are provided “AS-IS” and “AS-AVAILABLE,” without warranties of any kind, whether express, implied, or statutory. AI Outputs are generated based on probabilistic models and available inputs and may be incomplete, inaccurate, outdated, or biased. You acknowledge and agree that you are solely responsible for evaluating and verifying AI Outputs before relying on them, and that AI Outputs are not a substitute for professional, legal, financial, or other expert advice.

WITHOUT LIMITING THE FOREGOING, TRUESPACE EXPRESSLY DISCLAIMS ANY WARRANTIES OF ACCURACY, COMPLETENESS, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE AI OUTPUTS WILL BE ERROR-FREE OR SUITABLE FOR ANY PARTICULAR USE OR DECISION-MAKING PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUESPACE SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY DECISIONS, ACTIONS, OR OMISSIONS TAKEN IN RELIANCE ON AI OUTPUTS.

X. Links from the Platform

If the Platform contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such website and those privacy practices.

a. Apple Store and Google Play

You understand and acknowledge that these Terms are between you and TrueSpace, not with Apple Inc. (“Apple”) or Google LLC (“Google”), and that, as between TrueSpace and Apple or Google, TrueSpace is solely responsible for the App and its content. Your use of the App must comply with the App Store Terms of Service or Google Play Terms of Service. We, not Apple or Google, are responsible for providing any maintenance and support services, for any product warranties (to the extent not disclaimed), and for addressing any product claims, legal or regulatory requirements, consumer protection matters, or intellectual property claims relating to the App. To the maximum extent permitted by law, Apple and Google disclaim all warranties regarding the App, but if the App fails to conform to any applicable warranty, you may notify Apple or Google and they may refund the purchase price (if any). You acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You also represent and warrant that you are not located in a country subject to a U.S. Government embargo or on an Office of Foreign Assets Control (“OFAC”) sanctions list, and that you are not listed on any U.S. Government prohibited or restricted parties list.

XI. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Platform will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY PLATFORM LINKED TO IT.

YOUR USE OF THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER TRUESPACE NOR ANY PERSON ASSOCIATED WITH TRUESPACE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORM. WITHOUT LIMITING THE FOREGOING, NEITHER TRUESPACE NOR ANYONE ASSOCIATED WITH TRUESPACE REPRESENTS OR WARRANTS THAT THE PLATFORM, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, TRUESPACE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

XII. Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL TRUESPACE, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE PLATFORM OR SUCH OTHER WEBSITES OR APPLICATIONS, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, LOSSES ARISING FROM RELIANCE ON AI-GENERATED CONTENT, LOSSES ARISING FROM ERRORS OR INACCURACIES IN AI-GENERATED CONTENT, LOSSES ARISING FROM UNAUTHORIZED ACCESS TO OR DISCLOSURE OF USER INPUTS OR DATA, LOSSES ARISING FROM THE FAILURE OF AI SERVICES TO PERFORM AS EXPECTED, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF TRUESPACE AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE LESSER OF (A) THE AMOUNT YOU HAVE PAID TO TRUESPACE FOR THE APPLICABLE PRODUCT OR SERVICE OUT OF WHICH LIABILITY AROSE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

XIII. Indemnification

You agree to defend, indemnify, and hold harmless TrueSpace, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Platform, including, but not limited to, your User Contributions, any use of the Platform’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Platform.

XIV. Termination and Suspension

TrueSpace reserves the right, in its sole discretion, to terminate or suspend your access to the Platform, Trudy™, AI Services, or any portion thereof, immediately and without prior notice, for any reason or no reason, including without limitation if TrueSpace believes you have violated these Terms, engaged in fraudulent or illegal activity, or pose a security or legal risk to TrueSpace or other users. Upon termination, your right to use the Platform will immediately cease, and TrueSpace may delete your account and all associated data without liability. TrueSpace has no obligation to retain, provide access to, or return any User Contributions, AI-Generated Content, inputs, or other data following termination.

XV. AI Training and Model Development

TrueSpace uses inputs, prompts, queries, User Contributions, and other data submitted to the Platform to train, test, refine, and improve Trudy™ and any other AI models and machine learning algorithms. This training may occur in real-time or on a delayed basis and may involve the use of third-party AI service providers and infrastructure. By using the Platform, you expressly consent to TrueSpace’s use of your data for these purposes. TrueSpace may retain and use de-identified, anonymized, or aggregated data derived from your use of the Platform indefinitely, even after termination of your membership or deletion of your account.

XVI. Export Control and Sanctions Compliance

You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, or that has been designated by the U.S. Government as a “terrorist supporting” country. You further represent and warrant that you are not listed on any U.S. Government list of prohibited or restricted parties, including the Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons List or Entity List. You agree to comply with all applicable export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and trade and economic sanctions maintained by the Treasury Department. You shall indemnify and hold harmless the Company from: (i) any claims arising from your reliance on or use of AI-Generated Content; (ii) any claims that your User Contributions or inputs infringe or misappropriate third-party intellectual property rights or violate applicable laws; (iii) any claims arising from your disclosure of confidential, proprietary, or personal information through the Platform; and (iv) any claims by third parties arising from decisions, actions, or omissions you take based on AI-Generated Content.

XVII. Binding Individual Arbitration; No Class Actions

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

a. Dispute Resolution

Most issues can be resolved by contacting TrueSpace customer support at the contact information listed below. If an issue cannot be resolved through customer support, you and TrueSpace agree to resolve any such dispute as described herein, including (where applicable) by binding, individual arbitration. Arbitration is an alternative dispute-resolution procedure where the dispute is submitted to a neutral arbitrator (not a judge or jury) for fair and fast resolution.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be resolved exclusively by binding arbitration administered by either the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules or JAMS under its Streamlined Arbitration Rules, at your election. The arbitration shall be conducted by a single arbitrator, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. You and TrueSpace agree that all claims must be brought in the parties’ individual capacities, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. To the extent permitted by law, you waive any right to a jury trial.

If you have an issue that our customer support can’t resolve, prior to starting arbitration, you and TrueSpace agree to attempt to resolve the dispute informally. You and TrueSpace agree to make a good-faith effort to negotiate any dispute between us for at least 30 days (“Informal Resolution”). Those informal negotiations will start on the day you or TrueSpace receive a written notice of such dispute. You will send written notice of such dispute to the contact information below. Include your name, any relevant account name you use, address, how to contact you, what the problem is, and what you want TrueSpace to do. If TrueSpace has a dispute with you, TrueSpace will send our written notice to your registered email address and any billing address you have provided us. If the dispute isn’t resolved within by Informal Resolution or small-claims court, you or TrueSpace may start an arbitration in accordance with these Terms.

b. Class Action Waiver

To the maximum extent permitted by applicable law, you and TrueSpace agree to only bring Disputes in an individual capacity and shall not:

  • seek to bring, join, or participate in any class or representative action, collective or class-wide arbitration, or any other action where another individual or entity acts in a representative capacity (e.g., private attorney general actions); or
  • consolidate or combine individual proceedings or permit an arbitrator to do so without the express consent of all parties to these Terms and all other actions or arbitrations.

c. Additional Arbitration Terms

If a Dispute must be arbitrated, you or TrueSpace must start arbitration of the Dispute within one (1) year from when the Dispute first arose. If applicable law requires you to bring a claim for a Dispute sooner than one year after the Dispute first arose, you must start arbitration in that earlier time period. TrueSpace encourages you to tell us about a Dispute as soon as possible so we can work to resolve it. The failure to provide timely notice shall bar all claims.

If all or any provision of this Binding Individual Arbitration agreement is found invalid, unenforceable, or illegal, then you and TrueSpace agree that the provision will be severed and the rest of these Terms shall remain in effect and be construed as if any severed provision had not been included. The sole exception is that if the Class Action Waiver is found invalid, unenforceable, or illegal, you and TrueSpace agree that it will not be severable; this entire Binding Individual Arbitration section will be void and unenforceable and any dispute will be resolved in court subject to the venue and choice of clauses specified in these Terms. Under no circumstances shall arbitration be conducted on a class basis without TrueSpace’s express consent.

This Binding Individual Arbitration section survives any termination of these Terms or TrueSpace’s provision of services to you.

Although TrueSpace may revise these Terms in its discretion, TrueSpace does not have the right to alter these Terms to arbitrate or the rules specified herein with respect to any Dispute once that Dispute arises.

XVIII. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

XIX. Waiver and Severability

No waiver by TrueSpace of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of TrueSpace to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

XX. Feedback

If you send or transmit any communications or materials to TrueSpace by mail, email, telephone, or otherwise, suggesting or recommending changes to the Platform, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (“Feedback”), TrueSpace is free to use such Feedback irrespective of any other obligation or limitation between the parties governing such Feedback. You hereby assign to TrueSpace all right, title, and interest in, and TrueSpace is free to use, without any attribution or compensation to any party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although TrueSpace is not required to use any Feedback.

XXI. Assignment

You may not assign, transfer, or delegate any or all of your rights or obligations under these Terms. TrueSpace may assign, transfer, or delegate any or all of its rights and obligations under these Terms to a third party, including to a successor of all or substantially all of the assets of TrueSpace through merger, reorganization, consolidation, or acquisition, and including the transfer of any rights, licenses, or consents related to the storage and use of Feedback, Aggregate Data, User Contributions, AI-Generated Content, and other data and information.

XXII. Relationship of the Parties

To the extent that the Terms or any incorporated documents create any relationship between the parties, that relationship shall be that of an independent contractor relationship. Nothing contained in the Terms shall be construed to: (i) give any party the power to direct and control the day-to-day activities of the other, (ii) constitute the parties as partners, joint venturers, co-owners, or otherwise as participants in a joint or common undertaking, or (iii) constitute any party, its agents, or employees as employees of any other party or grant any of them the power or authority to act for, bind, or otherwise create or assume any obligation on behalf of any of the other parties for any purpose whatsoever.

XXIII. Your Comments and Concerns

The Platform, including any applications, websites, or other services, is operated by TrueSpace and all Feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to:

support@truespace.com

Attn: Privacy Officer

TrueSpace, LLC

4600 S Ulster Street, Suite 1450

Denver, CO 80237

AGREED AND ACCEPTED BY YOU UPON USE OF THE PLATFORM.